Frequently Asked Questions

CeFinan is a comprehensive financial analytics platform designed to help investors analyze and understand stock performance, correlations, and market trends.

Our platform offers:

โ†’ Advanced stock analysis with growth patterns and statistical insights

โ†’ Interactive correlation heatmaps and visualization tools

โ†’ Historical performance data ranging from 5 days to 10+ years

โ†’ AI-powered news analysis and market insights

โ†’ Benchmark comparison with major financial indices

โ†’ Geographic and sector analysis for portfolio diversification

โ†’ Support for stocks, ETFs, cryptocurrencies, and commodities from international markets

CeFinan is perfect for both beginner and experienced investors looking to make data-driven investment decisions.

We offer flexible pricing options to suit different investment needs:

โ†’ Free Plan: Analyze up to 2 financial products permanently with access to basic features including historical performance, benchmark comparison, and correlation insights.

โ†’ Quantity Subscriptions: Choose from monthly (โ‚ฌ5-โ‚ฌ70) or yearly (โ‚ฌ50-โ‚ฌ700) recurring subscriptions based on how many stock analyses you need. Each analysis unlocks a full report for 31 days, including AI news summaries, dividend information, and priority support. Credits are stackable and remain available even after cancellation until used. Choose from 5, 10, 20, 50, or 100 analyses with degressive pricing (up to 30% discount on larger quantities).

Yearly subscriptions offer significant savings with up to 2 months free compared to monthly billing. Visit our Pricing page to compare plans and find the best option for your investment strategy.

Yes, CeFinan is fully GDPR compliant.

We take data privacy very seriously and have implemented comprehensive measures to protect your personal information.

We only collect necessary data, provide transparency about our data practices, and give you control over your information.

For more details, please refer to our Privacy Policy page where we outline all our data processing activities and your rights as a data subject.

CeFinan sources its financial data from reliable and established financial data providers to ensure accuracy and reliability.

Please note that:

โ†’ Stock data may occasionally have minor delays compared to real-time trading platforms

โ†’ Our historical data is regularly validated and updated for accuracy

โ†’ We recommend cross-referencing critical information with official sources for important investment decisions

Important disclaimer: All financial data and analysis tools are provided for informational and educational purposes only. They should not be considered as financial advice, investment recommendations, or guarantees of future performance. Always consult with qualified financial advisors before making investment decisions.

CeFinan supports a wide range of financial instruments from global markets:

โ†’ Stocks: Companies from major international exchanges (US, Europe, Asia, and other regions)

โ†’ ETFs: Exchange-traded funds for diversified portfolio analysis

โ†’ Cryptocurrencies: Major digital assets and tokens

โ†’ Commodities: Precious metals, energy, and agricultural products

You can search for any instrument using:

โ†’ Ticker symbol (e.g., AAPL, MSFT)

โ†’ ISIN code for international securities

โ†’ Company or fund name

This makes CeFinan ideal for global investors with diverse portfolios across different asset classes and geographic regions.

Free Account Management:

โ†’ Initial Selection: Free users can choose up to 2 financial products for permanent analysis access

โ†’ Permanent Selections: Once you've selected your 2 free stocks, these choices cannot be changed or modified

โ†’ Full Access: Your selected stocks remain accessible indefinitely with no time limits

โ†’ Available Features: Access to growth analysis, correlation insights, historical performance, and benchmark comparison

Upgrading Benefits:

โ†’ Analyze unlimited financial products

โ†’ AI-powered news analysis and insights

โ†’ Dividend tracking and information

โ†’ Priority customer support

โ†’ Access to all premium features

To upgrade or learn more about premium features, visit our Pricing page.

You can easily manage your subscription through your account:

โ†’ Cancellation: Cancel your recurring subscription at any time through your profile page or Stripe customer portal

โ†’ Credit Retention: Any unused credits remain available even after cancellation and can be used until consumed

โ†’ Access Duration: Continue accessing premium features until your current billing period ends AND you have remaining credits. Once both your subscription expires and all credits are used, premium access will end

โ†’ No Prorated Refunds: We don't offer partial refunds for unused subscription time, but you won't be charged for future periods

โ†’ Billing Cycle: You maintain access until the end of your current billing cycle

โ†’ Reactivation: You can reactivate your subscription at any time

If you encounter any issues during cancellation or need assistance, please contact our support team at martin@cefinan.com.

The availability of your stock analyses depends on your account type:

Free Account:

โ†’ Permanent access to your 2 selected stocks with no time limits

โ†’ All basic features remain available indefinitely

Premium Subscriptions (Quantity-based):

โ†’ Each stock analysis report stays available for 31 days from the date you use a credit

โ†’ You can access the full report, AI insights, and all premium features during this period

โ†’ After 31 days, you'll need to use another credit to refresh the analysis

โ†’ Credits don't expire and remain in your account until used

โ†’ Use credits strategically to maintain access to your most important stocks

โ†’ Stack credits from multiple subscription periods for flexibility

Yes โ€” CeFinan offers tailored Business and Enterprise solutions for professional and institutional customers.

โ†’ Custom integrations: We can integrate data feeds and provide bespoke dashboards adapted to your workflows.

โ†’ Volume & licensing: Volume discounts and flexible licensing models are available for teams and large organizations.

โ†’ Dedicated support & onboarding: Enterprise customers receive priority onboarding, a dedicated support contact, and optional SLA terms.

โ†’ White-label & API access: Ask about white-label options and API access for automated workflows and reporting.

If you're interested in a personalized offer, please contact our team at martin@cefinan.com with your company details (company name, number of users, and specific requirements) and we'll follow up to prepare a tailored proposal.

We're here to support your investment analysis journey:

Contact Support:

โ†’ Email us directly at martin@cefinan.com

โ†’ Response time: Typically within 48 hours on business days

โ†’ Priority support available for premium subscribers

Getting Started:

โ†’ Check out our platform tutorial for new users

โ†’ Browse our comprehensive FAQ section

โ†’ Visit our pricing page for plan comparisons

Feedback & Suggestions:

โ†’ Your feedback helps us improve CeFinan for all users

โ†’ Feature requests and suggestions are always welcome

โ†’ We regularly update our platform based on user feedback

Don't hesitate to reach out - we're committed to helping you make the most of your investment analysis tools.

Still have questions?

Contact us directly and we'll be happy to help.

Contact Support